FREQUENTLY ASKED QUESTIONS
Have a question about us and our services? Here’s a list of questions that are commonly asked.
Payment Modes
We accept payment via Local Bank Transfer, Telegraphic Transfer, VisaCard, MasterCard, UnionPay(CUP) and American Express.
UOB/DBS/POSB cards are applicable for 6/12 months(IPP) installment plans.
Diners card is applicable for 3/6/9 months(IPP) installment plans.
Please enquire for more details.
Shipping
Yes, we ship worldwide. We only ship after we receive the full amount for the timepiece. Shipment will be fully insured. However, logistic fees, custom duties and taxes will be borne by buyers.
Warranty
For brand new pieces, warranty will be covered by their respective agent for the stipulated period(2 or 5 years). For pre-owned timepieces, we do our diligence on its authenticity, condition and timekeeping. These will be sold as it is.
Tax Refund
We have Tourist Tax Refund (eTRS) or export schemes available. However, not all timepieces are eligible for tax refund. Please check with us on the eligibility. Thank you