Frequently Asked Questions (FAQ)
We accept payment via Local Bank Transfer, Telegraphic Transfer, VisaCard, MasterCard, UnionPay(CUP) and American Express.
For card payment, merchant fee will be absorb by us.
DBS cards are applicable for 6/12 months(IPP) instalment plans.
There will be no additional 3% surcharge for 6 months and 4% surcharged for 12 months repayment plan.
The surcharges will be absorb by us.
Please enquire for more details.
Yes, we ship worldwide. We only ship after we receive the full amount for the timepiece. Shipment will be fully insured. However, logistic fees, custom duties and taxes will be borne by buyers.
For brand new pieces, warranty will be covered by their respective agent for the stipulated period(2 or 5 years). For pre-owned timepieces, we do our diligence on its authenticity, condition and timekeeping. These will be sold as it is.
We have Tourist Tax Refund (eTRS) or export schemes available. However, not all timepieces are eligible for tax refund. Please check with us on the eligibility. Thank you